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Returns

Your satisfaction is important to us. So if you are not satisfied with your purchase, in holasmartphones.com we refund your money. For it has 14 calendar days from the date of delivery.

If you want to make a return, please contact us indicating your order number. We will provide instructions for returning the product to manage.
Returns will be managed at the following address:
Guillermo Marconi 11 20B
Paterna Technology Park
46980 Valencia
Spain
Product returns will be performed under the following conditions:
The product must be returned within the first 14 calendar days from the date of delivery.
The product must be returned in perfect condition, with all accessories and original packaging.
Transport costs and / or insurance customs will not be refunded. Products sent by "free standard shipping" also have costs associated transport.
Money refund is done through the same payment method used for purchase.
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